Help
Frequently asked questions
Short answers about the free guides and tools, the app and what happens to your data. Anything missing? Ask us.
The app
What does the app do?
It keeps 120 offline guides, your family plan, kit checklists for the go-bag, home, car and pets, a Now screen for the first minutes and four small tools on your phone. About the app.
Is it available?
It is in testing on iPhone and Android. Join the list for the store links.
Can I print the plan?
Yes. The app turns your family plan and kit checklist into a PDF you can print or share.
Does it work offline?
Yes, fully, once it is downloaded. The guides, your plan, the kit lists and the tools all work with no signal.
Which languages?
English, Spanish, German and Romanian.
Can it plan for children and pets?
Yes. You enter the adults, children and pets at home, and the kit amounts scale to them. Each person in the plan has a line for medicines, mobility or allergies.
Guides and tools
Are the guides free?
Yes. The guides and tools on this site are free to read and use, with no account.
Where does the advice come from?
Public sources such as Ready.gov, the CDC, the USDA, the National Weather Service and the Red Cross, linked on every page. How we research.
Can I print a checklist?
Yes. The 72-hour checklist and the family emergency plan are made to print cleanly.
Does this replace emergency services?
No. In an emergency, follow your local authorities and call 911 or your local emergency number.
Privacy and data
What do you do with my email?
We use it to tell you when the app launches, and for nothing else unless you ask. Every email has a one-click unsubscribe.
Do you sell data?
Never, on the site or in the app.
Where does what I type into the tools go?
Nowhere. The tools run in your browser and nothing you type into them is sent to us.
How do I get my data deleted?
Send a request through the contact form. The privacy policy lists everything we keep.